// Frequently asked

Honest answers, briefly.

Can't find what you're looking for? Email us — Adrian or his team replies within 24 hours.

Orders & shipping

How fast do you ship?+

48 hours within Chișinău. 5–7 days in the rest of Moldova. Express same-day option for Chișinău if ordered before 14:00.

Do you ship outside Moldova?+

Not yet. Starting domestic, scaling to the EU once we lock the next three codes. Sign up for the newsletter and we'll let you know when international ships open.

What's the shipping cost?+

Free over 500 MDL. Below that, 50 MDL flat rate within Moldova. Express same-day +50 MDL.

Will I need to sign for delivery?+

Yes. By Moldovan law we require an 18+ ID signature on alcohol delivery. If no one's home the courier leaves a re-delivery slip.

Subscription

How does Code Box work?+

Three bottles, one of each launch variety, every month. 690 MDL/month. Same charge date each month, with a confirmation email two days ahead.

Can I cancel any time?+

Yes — two clicks from your account. Cancellation takes effect at the next billing cycle.

Can I skip a month?+

Skip or pause indefinitely from the subscription page. We'll never charge you for a box you didn't want.

Can I customize what's in the box?+

You can swap one bottle per box for any other available code. We don't allow full customization because the box is curated to give you breadth.

The wine

What if I don't know which variety I like?+

Start with Code Box. Three bottles, three codes, three honest tasting notes. After one month you'll know what you reach for.

Are these wines organic / natural / biodynamic?+

Some are, some aren't. We don't filter on certification. We filter on quality. Each bottle's QR shows you the producer's actual practice.

How long can I age these wines?+

Most launch wines are drinking now. Fetească Neagră and Saperavi can hold 5–7 years if cellared properly. Whites — drink within 18 months.

What's the QR on the back label for?+

Scan it. You'll see the producer, harvest year, panel scores, panelist names, and the exact lot the bottle came from. Full transparency.

Process & panel

What does "blind panel" actually mean?+

No labels, no producer names, no prices on the table. 3–5 tasters score the wine cold against the variety's tier. Two-thirds must say yes.

Who's on the panel?+

A rotating group from the network of 250 international wine experts Adrian works with — sommeliers, oenologists, critics, professional tasters. Each batch sees a different mix.

Do producers pay you to feature their wines?+

No. Never. We buy the bottles we taste and stock at our cost. No fee-based listings, no sponsored slots.

Account & payment

What payment methods do you accept?+

Visa, Mastercard, Apple Pay, Google Pay. Bank transfer and cash on delivery available within Chișinău.

Do you store my card details?+

No. Cards are tokenized through our payment processor (Stripe). We never see your card number.